Terms & Conditions

Please read these Terms and Conditions (“Terms” and/or “Terms and Conditions”) carefully before using the custom-writing.co.uk website (“Website”).


Your access to use of Website and/or ordering Services, are conditioned on your full acceptance and compliance with these Terms and Conditions and this Website Privacy Policy, which are published at custom-writing.co.uk and which are incorporated herein by reference (“Privacy Policy”). These Terms and Conditions and Privacy Policy are applied to all visitors, users and others who access or use this Website and form the binding contract between you and us. You must read these Terms and Conditions and Privacy Policy. By using Website and/or before ordering Services you agree to thoroughly examine these Terms and Conditions and Privacy Policy.

By accessing or using this Website, you agree to be bound by these Terms and Conditions and Privacy Policy. If you disagree with these Terms and Conditions and/or Privacy Policy or any part of them, you must not use this Website.

Capitalized terms defined in these Terms and Conditions and all associated documents shall have no other meaning but set forward in this section. The following terminology is applied to these Terms and Conditions, Privacy Policy and Refund and Revision Policy: “Client”, “You” and “Your” refers to you, the person accessing this Website and accepting these Terms and Conditions. “We”, “Us” and “Ourselves” refers to custom-writing.co.uk website. custom-writing.co.uk is a trading name of Writeperfect Ltd, a company registered in the Republic of Cyprus under No. HE346067, with its address at: 1-3 Boumpoulinas, Bouboulina Building, Office 42, 1060, Nicosia, Cyprus. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

The place of Services delivery is our registered address unless otherwise agreed by parties to these Terms and Conditions.


By using our Services, you represent and warrant that (a) all registration information you submit to custom-writing.co.uk is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older and/or have full legal capacity to enter into legally binding relations; and (d) your use of the Services does not violate any applicable law, regulation, and/or your college/university/school rules.

Your profile may be deleted and Services provided to you may be terminated without warning, if we believe that you are less than 18 years of age and/or do not have full legal capacity to enter into legally binding relations.

Provided services

Subjected to full compliance with these Terms and Conditions, custom-writing.co.uk shall provide writing services as described more fully on the Website (“Services”).

Services may include, but not be limited to, providing our Clients with research papers, book reports, essays and other types of writing materials written by custom-writing.co.uk team (“Paper”) which are intended for research/reference, assistance purposes and for your personal study only. Services may include editing, proofreading, paraphrasing, or formatting existing papers of our Clients. Please note that rewriting an existing paper that contains 40% or more plagiarized content may qualify as providing you with a custom Paper and shall be charged for accordingly.

Please note that Services may be provided only to the users who submit an appropriate order form at the Website and custom-writing.co.uk may charge fees for such Services. The Services are provided according to the provisions of these Terms and Conditions and the specific commercial provisions and policies (including Privacy Policy, Refund Policy, etc.) as detailed on the Website, and these provisions and policies may be amended or changed from time to time.

The format of the Papers we provide:

  • • 12 point Times New Roman;
  • • Bibliography on a separate page;
  • • Double-spaced;
  • • MS Word file;
  • • Approximately 250 words per page;
  • • One inch margin top, bottom, left, right;
  • • Title and Reference pages are free of charge

In case Client needs a single-spaced Paper they are to pay a double fee. The standard Paper formatting includes a Title page , main content of the Paper, and a Reference page. Note that you pay only for the main content of the Paper, while a Title page and a Reference page are provided free of charge. custom-writing.co.uk reserves the right to use any relevant materials available, such as books, journals, newspapers, interviews, online publications, etc., unless the Client indicates some specific sources to be used.

Placing an order

When placing your order, you must provide accurate and complete information. You are solely responsible for any possible consequences and misunderstandings, in case you provide us with inaccurate and/or incorrect and/or unfaithful information.

Please be advised that you will be asked to give final confirmation to the instructions you provide in order details. Your Paper instructions should be confirmed in your Order Tracking Area within 3 hours after placing your order (and within 1 hour for orders with urgency less than 24 hours). Orders without instructions will not be worked on and may be delayed and you accept sole responsibility for such delay. custom-writing.co.uk guarantees that the delivered Paper will meet only confirmed requirements. You must not change the instructions once you have confirmed them. Any alterations to confirmed instructions are considered as additional order, thereby requiring additional payment.


All payments are due upon receipt. If the payment is not received or payment method is declined, the Client forfeits of the Services.

All fees are exclusive of all taxes and/or levies, and/or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes and/or levies, and/or duties. You agree to pay any such taxes that might be applicable to your use of the Services and payments made by you under these Terms.

If at any time you contact your bank or credit card company and decline or otherwise reject the charge of any payment, this act will be considered as a breach of your obligation hereunder and your use of the Services will be automatically terminated.

Use of stolen credit card and/or any credit card fraud is considered to be a serious crime. custom-writing.co.uk closely cooperates with our payment provider to prevent and fight online fraud. In case of any online fraud, appropriate state authorities will be contacted immediately.

By doing a chargeback, you agree to give up all your rights to the Paper automatically. At the same time, you authorize custom-writing.co.uk to publish the completed Paper and start the authorship procedure that will allow us to determine if you have used any parts of the Paper.

custom-writing.co.uk reserves the right to change its prices at any time in its sole discretion and such changes or modifications shall be posted online at the Website and become effective immediately without need for further notice to any Client and/or user.


All prices are exclusive of your local tax (or applicable local sales tax, VAT and similar taxes). Your final price may be different depending upon the tax that applies to your delivery location.

Discount policy

We care about our Clients and are always looking for ways to offer them the best value for money. One method we use is a discount system. custom-writing.co.uk, at its sole discretion, shall have the right to provide our Clients with discount programs as described more fully and published on the Website.

Loyalty program

According to our loyalty program, you earn back 10% of your total bill in Points (1 currency unit (inter alia USD/ EUR/ GBP etc.) = 1 Point) after you make your first order. Your Points are accumulated on your Credit Balance. “Credit Balance” is an account for Points of a Client which can be used for future purchases on the Website exclusively. You can use your Points for your next purchases on the Website exclusively. Your Points cannot be refunded.

The validity period of Points is 9 months after they are added to your Credit Balance or activated. To save your Points, simply make the next order not later than 9 months after the previous purchase. If you don`t order any service from us within 9 months, all of your Points will be completely withdrawn from the Credit Balance without any recovery possibility. We will inform you about that a month before the withdrawal of your Points.

The discount may be obtained by the use of the promo code. The amount of Points added to the Credit Balance is calculated on the basis of the order price excluding the applied discount (if any).

Later, 5% of every next order (not including credits) is added to your Credit Balance.


custom-writing.co.uk will issue a refund to you only according to these Terms. custom-writing.co.uk offers a 14-day money back period for Papers less than 20 pages and a 30-day period for Papers more than 20 pages (”Refund Period”). Refund Period begins on the date of Client`s order deadline and expires on the last day of the Refund Period. In case you are not satisfied with any of the Services, you can submit a refund request according to these Terms within the Refund Period. Once the Refund Period elapses, custom-writing.co.uk will not refund any amounts paid.

Refund period can be extended to 180 days in exceptional cases if plagiarism is confirmed.

Should the Client's order be canceled by Website at the halfway point to the Client's deadline or later, Client is entitled to a 30% refund or a 100% compensation to the Bonus Balance.

In the event of order cancellation, the funds will be debited back only to the account of the initial payment within 5-7 business days from the time of cancellation request.

In other case custom-writing.co.uk assesses refund requests on a case-by-case basis as there are usually unique reasons as to why a refund request is made. Please note that if you request a refund, we may require documented proof that the quality of your order is low (e.g., scan copy of your instructor’s feedback, plagiarism report, etc.). Should you feel it necessary to make a refund request, we will immediately forward your order to our Quality Assurance Department. After comparing their findings with the reasons for dissatisfaction, the necessary corrective actions will be taken. Any refund request must be made within the Refund Period.

In case custom-writing.co.uk reimburses the money because of mistakes or some irrelevance to the initial instructions, our Quality Assurance Department, at its sole discretion, evaluates the quality of the Paper and refunds an amount comparable to the percentage of incorrect content in the Paper and mistakes present in it.

custom-writing.co.uk provides various methods of contact (i.e. email, telephone, message board, and live chat) to facilitate communication between you, us and the writer assigned to complete an order. Using any of these methods, our Customer Support Center is available to you at any time and will respond to any refund request or other issue promptly. However, if such a request is not received using any of the aforementioned methods within the Refund Period, custom-writing.co.uk will not be obliged to honor or consider the above said request.

Should the Paper delivery be delayed due to unexpected circumstances, from the side of custom-writing.co.uk, we may provide compensation for the breach of the order deadline in the form of a credit or a discount to be used towards your next order with us. Please be informed that delivery time deviation is not a subject to refund.


Any revision request or complaint in regards to a Paper that custom-writing.co.uk has provided must be made within the revision period (“Revision Period”). custom-writing.co.uk offers a 14-day Revision Period for Papers less than 20 pages and a 30-day period for Papers more than 20 pages. Revision Period begins on the date of Client`s order deadline and expires on the last day of the Revision Period. After that point, no revision and/or complaint will be accepted.

Revision period can be extended to 180 days in exceptional cases if plagiarism is confirmed.

custom-writing.co.uk recognizes that orders vary in size and complexity; as a result, research papers, book reports, essays and other types of sufficiently large writing materials may be granted 30-day Revision Period. Sufficiency in the size of the Paper will be determined by custom-writing.co.uk in its sole discretion.

In case a request for revision is not submitted within the Revision Period, custom-writing.co.uk tacitly accepts that the Client is satisfied with the Paper and requires no further actions to be taken in regards to the Paper unless extra payment is provided or a new order is placed.

Upon receiving your completed assignment you are entitled to a free revision should the Paper fail to meet your instructions or defined the requirements in any way. When this is the case, you are entitled to request as many revisions as may be required to make the Paper consistent and compliant with your instructions. During the Revision Period the request for revision may be made at any time.

All revisions must be based on the original order instructions. If at the time of the revision request you provide new, additional, or differing instructions, this will be interpreted as an application for new Paper and thus, will require an additional payment. Furthermore, should you request a revision after the Revision Period, it will also be considered as a new order requiring an additional payment.


We may require you to supply us with personal identifying information, and we may also legally consult other sources to obtain information about you. By accepting these Terms and Conditions, you authorize us to make any inquiries we consider necessary to validate the information that you provide us with. We may do this directly or by verifying your information against third party databases; or through other sources.

Essentially, verification procedure involves, inter alia, confirming that the order is authentic and that the cardholder is aware of charges by placing a phone call to them, and in certain cases by requesting some additional documents to be submitted for verification to our Risk Department. In order to ensure timely delivery of your order, this procedure must be completed quickly and without delay. Therefore, it is vital to provide accurate and valid phone numbers. Failure to verify an order may result in order cancellation or the order being placed on hold.

You consent to our processing your personal information for the purposes of providing the Services, including for verification purposes as set out herein. You also consent to the use of such data for communicating with you, for statutory and accounting purposes. You acknowledge that you have read and consented to custom-writing.co.uk's Privacy Policy.

Limitations of liability

To the fullest extent permitted under any and all applicable laws, we will not bear any liability in respect of any your use of the Papers, including submitting of the Papers without substantial modification, non-provision of information regarding the Papers further usage, plagiarism, academic dishonesty, fraud, any unethical and illegal use of the Papers, any commercial use of the Papers, unauthorized distribution, display, placement within essays’ database or resale of the Papers as well as submission to educational institutions as its own work for the purposes of educational process.

The Service are delivered with the research/reference, assistance purposes and for your personal study only, and we are not accounted to you in relation to the contents of, the use of, or otherwise in connection with this Website:

for failure to learn the material covered by the Paper; and/or
for your final grade; and/or
for the outcome or consequences of submission the Paper to any educational institution.

- It is your sole undertaking to check educational institutions' guidelines and regulations before ordering our Services and to ensure compliance with such rules, regulations and guidelines. You acknowledge and agree that Services are ordered at your own discretion and initiative and we cannot be held liable for any application of Services or use of Services' deliverables in the form of Papers.

You agree that any statements or views expressed within the website, as well as statements or views expressed in our advertisement, which is delivered wither by us or by our advertising agents and/or affiliates, are delivered as opinions are not endorsed and/or may not accurately reflect these Terms and Conditions, policies and other our regulations.

You agree that whilst we made all efforts to ensure the Paper is completely accurate and fully custom written, some inaccuracies may from time to time occur and we will not be held responsible, nor require free amendments as allowed by these terms, and a discretionary discount for such occurrences.
We reserve the right to refuse any order and/or to refuse to enter into an agreement with you and to deliver Services at our own discretion, all these Terms and Conditions are subject to this reservation.

We reserve the right to refuse to continue with any order if it has reason to believe that you intend to use the Paper supplied by us in contravention of these Terms and Conditions or of any legal regulations.

By using Website and/or before ordering Services you agree to thoroughly examine these Terms and Conditions as well as to examine the particular rules, regulations and provisions of educational institutions in case the Paper is ordered for educational purposes, as well as to check whether these provisions permit Service ordering.

You undertake that any decision to rely on the research provided by us to an extent that any delay in delivery may cause deadlines to be missed is done so at your own risk, and that we shall not be liable for any aforesaid lateness in delivery, except for that provided for in these Terms and Conditions.

We accept no responsibility or liability whatsoever for any consequences of the late delivery of our Services.

We excludes all liability for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary or any other damages, including loss or revenue or income, pain and suffering emotional distress, damages for loss of goodwill, data or any other intangible losses arising out of or in connection with your use of this Website, Services and their deliverables in the form of Papers, even if we have been advised of the possibility of such damages. The latter also includes, without limitation, damage caused to your computer, computer software, systems and programs and the data thereon, or any other damages. You assume full responsibility for any damages, losses, costs, or harm arising from your access and use, or inability to access and use the Website and/or Services.

- We accept absolutely no responsibility or liability for any undetected and/or unauthorized violations of these Terms and Conditions. Further, we accept absolutely no responsibility or liability for any undetected and/or unauthorized violations of school, university or other educational institutions regulations or provisions governing academic work.

All our Papers are provided as views, statements or opinions and may not be deemed as the professional advices.

By accepting these Terms and Conditions you agree to release and not hold us responsible for any and all losses, rights, damages, claims, and actions of any kind, arising from or related to the delivered Services including but not limited to:

(a) telephone, electronic, hardware or software, Internet, network, email, or computer malfunctions, failures or difficulties of any kind;

(b) failed, garbled, incomplete or delayed computer transmissions;

(c) any condition caused by events beyond our control, that might cause the Service to be corrupted, delayed or disrupted;

(d) any injuries, damages or losses of any sort arising in connection with, or as a result of, utilizing our Services;

(e) any printing or typographical errors in any materials associated with our Services.


We are the sole owner of the all proprietary rights for the Papers. Proprietary Intellectual Property Rights created by custom-writing.co.uk team belongs to the custom-writing.co.uk in full without any restrictions as stipulated by applicable law. There are no area restrictions for the proprietary rights and their term uses are not limited.

We hereby recognize that moral rights on Papers, known as or related to "non-property rights of author", "author’s/creator’s rights", "droit moral" or similar (hereinafter collectively referred to as "Non-property rights") shall belong to writers of the Papers (hereinafter referred to as “Writers")."). We waive absolutely any moral rights arising under the Copyright, Designs and Patents Act 1988 in relation to the Papers and, so far as is legally possible, any broadly equivalent rights he may have in any territory of the world.

Please, be informed that it is not legitimate to use the Papers as your own student work. The Papers are intended for your personal use only and it may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes without our prior written consent.

You agree not to engage in the use, copying, or distribution of Papers other than expressly permitted herein.

We declare that in the course of delivering its Services, custom-writing.co.uk does not infringe Intellectual Property Rights of third parties. If at any time an allegation of infringement of Intellectual Property Rights is made in respect of the Papers, or if in the custom-writing.co.uk reasonable opinion such an allegation is likely to be made, the custom-writing.co.uk may at its own expense modify or replace the Paper product so as to avoid the infringement.

custom-writing.co.uk declares that:

  • - copying parts of a literary work or of a typographical arrangement of a published edition is made for the non-commercial purpose of research and private study;
  • - quoting parts of a literary work for the purpose of criticism or review is made as regards the literary work, which has been made available to the public;
  • - all the sources of the materials are acknowledged.

Warranties and disclaimer

You expressly agree and acknowledge that all of the information you provide upon ordering Services must be correct, truthful, current, and complete. Providing misleading or false information about your identity is forbidden and constitutes a material breach of these Terms and Conditions.

You expressly agree and acknowledge that your access and use of Services and/or Papers at your sole discretion and your risk and we disclaim any liability in respect of such use.

We provide no warranties or representations in terms of the Website or any materials published. The case includes any warranties of merchantability or lack of infringement of use, or any warranties arising from the direct usage of Services or any Papers delivered with the use of this Website.

We also do not claim that our Service will always be uninterrupted or free of errors, and thus will not be held liable for any consequences that can occur as a result. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content provided in connection with the provided Services or otherwise.

To the fullest extent permitted by any applicable law, we expressly disclaim any and all warranties of any kind with respect to the Services, whether express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular use or purpose.

To the maximum extent allowed under any applicable laws, neither operator nor any of its affiliates make any warranties or representations about the accuracy or completeness of content available on or through the Website. We reserve the right, in our sole and exclusive discretion, to change, modify, add, remove content and/or Services.


You agree to defend, indemnify and hold us harmless from and against, and reimburse to us in full any costs or expenses arising or resulting from, any and all third party claims and all liabilities, assessments, actions, causes of actions (regardless of the form), losses, damages, awards, judgements, fines, costs, expenses, and attorney's fees resulting from or arising out of:

any breach by you of these Terms and Conditions;

your infringement or violation of any intellectual property, other rights or privacy of a third party;

and/or vmisuse of the Services and/or the deliverables in the form of Papers by you and/or third party duly or unduly authorized by you.

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This provision shall remain in full force and effect notwithstanding any termination of your use of our Services.


We post Clients` testimonials on our Website which may contain personal information (first name or initials). Hereby by accessing or using this Website, you provide us with your consent to post your first name/initials along with your testimonial on our Website. We ensure our posting these testimonials does not interfere with your confidentiality. If you wish to request the removal of your testimonial, you may contact us at support@custom-writing.co.uk.

Applicable law and jurisdiction

These Terms of Use are governed by and shall be construed in accordance with the laws of the Republic of Cyprus without regard to its conflict of law provisions. Any dispute arising out or in connection with these Terms and Conditions and/or all associated documents shall be adjudicated by the courts of the Republic of Cyprus.


If any part of these Terms and Conditions is determined by a court of competent jurisdiction to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions shall not affect the validity and enforceability of any remaining provisions of these Terms and Conditions.

Notification of changes

custom-writing.co.uk reserves the right to change these Terms and Conditions and/or all associated documents at any time and your continued use of the Website will signify your acceptance of any adjustment, improvements and/or alterations to these Terms and Conditions and/or all associated documents. You are, therefore, advised to re-read these Terms and Conditions and/or all associated documents on a regular basis.


If you have any comments or questions concerning your access and/or use of the Website and/or offered or ordered Services, these Terms and Conditions and/or all associated documents, please contact us using the following contact details:



By participating in this Promotion, you represent and warrant that you have read custom-writing.co.uk Terms and Conditions

The Prize

A total of six (6) prizes are available to be won with one (1) prize awarded to one participating customer:

The prizes include:

HEXO+ Self-Flying Camera Drone, with a suggested retail price of $1,249.00 USD («Main prize»).

FreePage (single use)

SMS inform (single use)

Plagiarism Report (single use)

50$ to your bonus balance which you can use in 365 days

100$ to your bonus balance which you can use in 365 days

2. Promotional Period

The promotion begins on 18.07.2017, at 9:00 am and ends on 28.07.2017 at 10:00 pm.

3. Notification

The winning ID number («the winner») will be announced by email on 31.07.2017. In addition, the winner will be contacted by us via email and/or by phone within two business days. No other correspondence will be entered related to this promotion, and no notification of the results will be sent to persons other than to the winner.

4. How to Enter/Eligibility

To be eligible, the customer should make an order with additional services TOP WRITER («participating customer»)

One (1) name will be selected randomly among participating customers. Only one prize will be awarded.

This promotion is not open to (i) employees, consultants, contractors or service providers of custom-writing.co.uk or any of its subsidiaries, (ii) any person directly or indirectly involved with the organization of the promotion (including but not limited to any employee, consultant or contractor of any promotion, advertising or other marketing agency working for custom-writing.co.uk.)

custom-writing.co.uk assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications-line failure, theft, or destruction or unauthorised access to, or alteration of orders. custom-writing.co.uk is not responsible for lost, late, incomplete or misdirected orders or any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, or software, or for failure of any e-mail or entry to be received by custom-writing.co.uk on account of technical problems or traffic congestion on the Internet or at any web site, or any combination thereof, including any injury or damage to participant's or any other person's computer related to or resulting from participation or downloading any materials in this promotion.

5. Disputes:

Any complaint regarding the operation of the Promotion or any other related matter, can be emailed to the following email address: support@custom-writing.co.uk

6. Entrant's Personal Information:

Information collected from participating customers is subject to the Privacy Policy