The most Frequently Asked Questions about our services

Custom-writing.co.uk is a UK-based company, dedicated to providing the highest quality custom writing services. We specialize in creating academic papers, such as essays, dissertations, coursework, and assignments, for any level of study, of any complexity level. We also write admission essays, personal statements, and scholarship essays. In addition to writing services, we have professional editing and proofreading services. Our writers are experienced and come from a wide array of professional backgrounds.When you combine this with the other features of our company, such as money-back guarantees and 24/7 client service, you are virtually assured of receiving an essay or any other document that will get the results you need.

Our client services include the following:

• The ability to track the status of your order whenever you want.
• An online system, which allows you to forward your ideas, suggestions, instructions and other remarks that you want incorporated in your document.
• Communication at any time with the particular writer working on your assignment.
• Access to a backup file of your completed order in our archive. So, anytime you happen to lose or misplace yours, all you need to do is get in touch with us and we will send you the backup free of charge.
• For all other details on the customer services that we provide turn to our 24/7 Customer Service Team.

 

To place an order for a custom academic paper, just fill in our order form. Once there, simply fill in all the necessary fields, including the instructions for your paper, and click “Submit.” Next, you will have to complete the payment process, and once this is done, a writer will be assigned to your project. Should you have any questions on the order procedure, please contact us.

We accept all major credit cards, so you can make the payment by using:

• Our online payment system
• The telephone
• British Debit cards, such as Switch or Solo

Apart from these three options we also accept payments through:

• PayPal
• Wire transfer

We guarantee that the quality of work is worth every pound you pay for it. Our team of writers is highly qualified and extremely professional in their work. Most of them are MAs, PhDs and Graduates from Universities all over the UK. In addition, we offer a 100% satisfaction guarantee, which means that you will receive a refund, if it can be demonstrated that your paper does not meet the standards of most British universities. When you’re not satisfied, neither are we.

A lot of new custom academic writing services have recently appeared on the Internet. The majority of these companies employ students, with little or no experience and poor language skills. The professional UK writers on our team are experienced and highly qualified, holding a Master’s Degree at least. Some of our writers even have PhD qualifications. Our writers have access to the best electronic sources. They are research experts and that helps them in producing high quality work exceeding your expectations. Highly qualified writers do not come cheap, but their effectiveness is preferred by our regular customers.

Confidentiality is a high pririty to our customers, as well as to our writers. Live communication is not available, but our message board has proven to be extremely effective.

In general, you provide us with all necessary information by filling out the order form. Some material might be hard to access and so, we might request you to send us a copy. You can do this by email or fax. Uploading more sources or your personal ideas with your order is also an option. You also need to submit the section that needs to be reworked.

The easiest, the fastest and the most convenient way is via e-mail or you may also fax us the information at this number (01143 190 619).

We apply the 2:1 and First Class standards for the UK, or the GPA + 3.0 for the US. Our goal is to be the leader in this industry, that's why we provide you with the best of the best by delivering personalized, proprietary and perfectly completed academic papers.

We have a zero-tolerance policy, when it comes to plagiarism. We use special software to ensure plagiarism is not possible. Plagiarism is a major violation  educational institutions, that's why our team will not have any part in plagiarism.

Although we prefer to deliver the completed work through our website, where you can obtain access with your personal control panel, you are free to opt to have assignments emailed or delivered by regular postal services.

We will definitely revise the order without any extra charges until you are satisfied. Up to 15 days after completion you can request that we revise or correct areas of the assignment that you point out. For dissertation writing we generally allow up to 3 months, depending on the number of pages.

You set the deadline and we comply with it. We also cater to emergency services, which is fulfilling an order within 24 hours.

Such situations have not occurred in the many years that we have been in service. However, if this situation does arise then your money will be refunded, hassle free.

Certainly not. Our line of business has its set of ethics and we stick to it all the time.

Confidentiality is very important to us. In fact, the success of our company depends on it. So, any form of straying on this line would mean doing harm to ourselves and certainly we don't want to do this.