The Most Frequent Questions Asked by Our Customers

What does Custom-writing.co.uk specialize in?

Custom-writing.co.uk is a UK based firm, started with the aim of providing the highest quality custom writing services. We specialize in crafting content for academic papers on any topic, such as essaysdissertationscoursework, and assignments for any level of study and of any complexity level. We also provide help with writing admission essayspersonal statements, and scholarship essays. In addition to writing services, we also provide professional editing and proofreading .

What services are available?

Our client services include the following:

  • The ability to oversee the status of your order
  • The online system that allows you to forward your ideas, suggestions, instructions, and other remarks to the writer directly
  • Free drafts, title and references pages
  • 24/7 online support
  • Access to the completed paper via your personal account

For more details about the services that we provide, please turn to our customer service operating 24/7.

How do I purchase a custom academic paper?

To make an order for a custom academic paper, just fill in our order form, including all the details on your assignment brief, and click on “Submit.” Next, pay up using one of the secure online payment methods, and the most appropriate writer will be assigned to order. Should you have any questions about the order procedure, you are welcome to contact us at any time.

How do I make a payment?

We accept credit cards, so you can make a payment using:

  • Visa, MasterCard,
  • PayPal

Who will be working on my order?

Our team consists of writers with advanced degrees who are professionals in their field of study. Most of them have studied their MA, MBA, Msc,and PhD degrees in the UK. Additionally, we follow a 100% satisfaction guarantee, which means that you can ask to change the writer if it the paper doesn’t meet the initial order instructions.

Can I contact my writer?

Yes, you can. After you place an order, you can get in touch with your writer via the personal account staying anonymous.

What happens if the order is not delivered on time?

If the papers aren’t sent over to you by the deadline, we will refund the money or provide a substantial discount on your next order.

Are dissertations, essays and other custom papers resold to other buyers?

Certainly not. Every paper is tailored individually to each customer’s instruction brief.

Will anyone know that I used your services?

Confidentiality is our key principle. So, all the information is protected by the advanced security policy and will not be disclosed to third parties. .

What other information is required to make an order?

You need to provide us with all necessary information about your assignment by filling in the order form. We may ask you to send a copy of your assignment brief, guidelines, or any other materials that are not accessible online. You can also do this by email at any time. You can also submit your drafts or papers that needs to be completed by the writer.

How do I forward the information required?

The easiest, the fastest and the most convenient ways are via e-mail or one of the file-sharing websites.

What quality standards do you guarantee?

We comply with the 2:2, 2:1 and First Class standards for the UK, or the GPA + 3.0 for the US. Our goal is to be the leader in this industry, that’s why we provide you with the best of the best by delivering personalised, proprietary and perfectly completed academic papers.

What is your attitude to plagiarism?

We stick to a zero-tolerance policy by using special software to ensure plagiarism–free content. All of the papers completed by our writers are written from the ground up and tailored especially to each client’s instruction.

What if the paper does not meet my initial order?

We will revise the order without any extra charges until you are satisfied with it. Within 14 days after completion you can request revision based on your initial instructions. With dissertations or 20+page papers, we guarantee up to 1 month deadline for revision.

How soon will the work be completed?

You can pick the deadline from 3 hours up to 2 months, and we will comply with it. We also provide students with emergency services, including writing papers and completing assignments within 3, 6, 12, 24 hours.