The most Frequently Asked Questions about our services
What is Custom-writing.co.uk?
Custom-writing.co.uk is a UK-based company, dedicated to providing the highest quality custom writing services. We specialize in creating academic papers, such as essays, dissertations, coursework, and assignments, for any level of study, of any complexity level. We also write admission essays, personal statements, and scholarship essays. In addition to writing services, we have professional editing and proofreading services. Our writers are experienced and come from a wide array of professional backgrounds.When you combine this with the other features of our company, such as money-back guarantees and 24/7 client service, you are virtually assured of receiving an essay or any other document that will get the results you need.
What client services are available to me?
Our client services include the following:
- The ability to track the status of your order whenever you want.
- The online system, which allows you to forward your ideas, suggestions, instructions and other remarks that you might will to be incorporated in your document.
- Communication at any time with the particular writer working on your assignment.
- Access to a backup file of your completed order in our archive. So, anytime you happen to lose or misplace yours, all you need to do is get in touch with us and we will send you the backup free of charge.
- For all other details on the customer services that we provide turn to our 24/7 Customer Service Team.
How do I place an order to purchase a custom academic paper?
To place an order for a custom academic paper, just fill in our order form. Once there, simply fill in all the necessary fields, including the instructions for your paper, and click “Submit.” Next, you will have to complete the payment procedure, and once this is done, the most appropriate writer will be assigned for your project to be completed. Should you have any questions on the order procedure, you are welcome to contact us.
How do I make the Payment?
We accept all major credit cards, so you can make the payment by using:
- Major Credit Cards (Visa, MasterCard, AMEX, Diners)
- Debit card
How do I know that the paper will be worth the value of my money?
We guarantee that the quality of work is worth every pound you pay for it. Our team of writers is highly qualified and extremely professional in their work. Most of them are MAs, PhDs and Graduates from Universities all over the UK. In addition, we offer a 100% satisfaction guarantee, which means that you will receive a refund, if it can be demonstrated that your paper does not meet the standards of most British universities. When you’re not satisfied, neither are we.
Who are your writers?
A lot of new custom academic writing services have recently appeared on the Internet. The majority of these companies employ students, with brief experience or none of that at all, and with poor language skills. The professional UK writers on our team are experienced and highly qualified, holding a Master’s Degree at least. Some of our writers even have PhD qualifications. Our writers have access to the best electronic sources. They are research experts and that helps them in producing high quality work exceeding your expectations. Highly qualified writers do not come cheap, but their effectiveness is preferred by our regular customers.
Can I contact my writer?
Confidentiality is a high priority to our customers, as well as to our writers. Live communication is not available, but our message board has proven to be extremely effective.
What other information is required?
In general, you provide us with all necessary information by filling out the order form. Some material might be hard to access and so, we might request you to send us a copy. You can do this by email or fax. Uploading more sources or your personal ideas with your order is also an option. You also need to submit the section that needs to be recompleted.
How do I forward the information required?
The easiest, the fastest and the most convenient way is via e-mail or you may also fax us the information at this number ().
Which quality standards do you guarantee?
We apply the 2:1 and First Class standards for the UK, or the GPA + 3.0 for the US. Our goal is to be the leader in this industry, that’s why we provide you with the best of the best by delivering personalized, proprietary and perfectly completed academic papers.
What is your attitude to plagiarism?
We have a zero-tolerance policy, when it comes to plagiarism. We use special software to ensure plagiarism is not possible. Plagiarism is a major violation educational institutions, that’s why our team will not have any part in plagiarism.
What if the work does not comply with my initial order?
We will definitely revise the order without any extra charges until you are satisfied. Up to 15 days after completion you can request your paper to be revised or some areas of the assignment that you point out to be corrected. For dissertation writing we generally allow up to 3 months for revision, depending on the number of pages.
How soon will the work be completed?
You set the deadline and we comply with it. We also cater to emergency services, which is fulfilling an order within 24 hours.
What happens if the order is not delivered on time?
Such situations have not occurred in the many years that we have been in service. However, if this situation does arise then your money will be refunded, hassle free.
Are dissertations, essays and other custom papers resold to other buyers?
Certainly not. Our line of business has its set of ethics and we stick to it all the time.
Will anyone know that I used your services?
Confidentiality is very important to us. In fact, the success of our company depends on it. So, any form of straying on this line would mean doing harm to ourselves and certainly we don’t want to do this.